Terms of Service
Terms of Service
Please read these Terms of Service carefully before using the Comfyt website or placing an order. By accessing our store or purchasing from us, you agree to the terms set out below.
Overview
This website is operated by YASYCORP LTD. Throughout the site, the terms we, us, and our refer to Comfyt and YASYCORP LTD.
Comfyt offers this website, including all information, tools, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our service and agree to be bound by these Terms of Service, including additional terms and policies referenced on our website.
Online store terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country, state, or province of residence, or that you have consent from a parent or legal guardian to use this site.
You may not use our products for any illegal or unauthorised purpose, and you must not violate any laws in your jurisdiction when using our website or services. You must not transmit viruses, worms, or any code of a destructive nature.
A breach or violation of any of these Terms may result in the immediate termination of your access to our services.
General conditions
We reserve the right to refuse service to anyone for any reason at any time, where permitted by law.
You understand that your content, excluding payment information, may be transferred unencrypted and may involve transmissions over various networks. Payment information is encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service, use of the service, or access to the service without express written permission from us.
Accuracy of information
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.
We reserve the right to modify the contents of this site at any time, but we have no obligation to update information unless required by law. You agree that it is your responsibility to monitor changes to our site.
Products, pricing and availability
Prices for our products are subject to change without notice. We reserve the right to modify, discontinue, limit, or cancel any product or service at any time, where permitted by law.
Certain products may be available exclusively online through the website and may have limited quantities. These products are subject to return or exchange only according to our Refund Policy.
We make every effort to display product colours, images, descriptions, sizing information, and pricing as accurately as possible, but we cannot guarantee that your device display will be accurate.
Comfyt products are personal-use comfort products. Customers are responsible for using products according to any instructions and sizing guidance provided.
Billing and account information
We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, per household, or per order, including orders placed under the same customer account, payment method, billing address, or shipping address.
You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store. You agree to promptly update your account and other information so that we can complete your transactions and contact you when needed.
If we make a change to or cancel an order, we may attempt to notify you using the email address, billing address, or phone number provided at the time the order was placed.
Shipping, returns and refunds
Shipping times, delivery estimates, returns, exchanges, and refunds are handled in accordance with our Shipping Policy and Refund Policy.
Because Comfyt products are personal-use comfort items, returns may be subject to hygiene, condition, packaging, and usage requirements. Products that have been worn, used, cut, altered, washed, damaged, or returned without original packaging may not be eligible for return unless confirmed to be faulty.
Nothing in these Terms limits your statutory consumer rights.
Third-party tools and links
Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products and services to you.
We may provide access to third-party tools, payment providers, applications, links, or services over which we do not have full control. Third-party links may direct you to websites that are not affiliated with us.
We are not responsible for examining or evaluating third-party content, accuracy, policies, services, or materials. Your use of third-party websites and services is at your own discretion and may be subject to separate terms.
User comments and submissions
If you send us feedback, comments, reviews, suggestions, photos, videos, or other submissions, you agree that we may use, edit, publish, translate, and display that material where permitted by law and by the terms of the relevant submission platform.
You agree that your submissions will not violate any third-party rights, including copyright, trademark, privacy, personality, or other proprietary rights. You must not submit unlawful, abusive, misleading, obscene, defamatory, or harmful content.
We may monitor, edit, or remove content that we determine to be unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable.
Personal information
Your submission of personal information through the store is governed by our Privacy Policy.
By using our website and placing an order, you acknowledge that your personal information may be processed for purposes such as order fulfilment, payment processing, customer support, fraud prevention, shipping, and legal compliance.
Errors and omissions
Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability.
We reserve the right to correct any errors, inaccuracies, or omissions, and to change, update, or cancel orders if any information on the site is inaccurate at any time, including after you have submitted your order.
Prohibited uses
You are prohibited from using the site or its content for any unlawful purpose; to violate laws or regulations; to infringe intellectual property rights; to harass, abuse, insult, harm, defame, intimidate, or discriminate; to submit false or misleading information; to upload or transmit malicious code; to collect personal information of others; to spam, phish, crawl, scrape, or interfere with the security features of the website.
We reserve the right to terminate your use of the service for violating any prohibited use.
Disclaimer and limitation of liability
We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.
The service and products delivered through the service are provided subject to the descriptions, policies, and terms made available to you. To the fullest extent permitted by law, Comfyt and YASYCORP LTD shall not be liable for indirect, incidental, punitive, special, or consequential damages arising from your use of the website or products.
Nothing in these Terms excludes or limits liability where it would be unlawful to do so.
Indemnification and severability
You agree to indemnify, defend, and hold harmless Comfyt, YASYCORP LTD, and our affiliates, officers, directors, agents, contractors, suppliers, service providers, and employees from any claim or demand arising from your breach of these Terms or your violation of any law or third-party rights.
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. The remaining provisions shall remain valid and enforceable.
Termination and entire agreement
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms at any time by ceasing to use our website and services.
If we suspect that you have failed to comply with any term or provision of these Terms, we may terminate your access to our services without notice, and you will remain liable for all amounts due up to and including the date of termination.
These Terms and any policies posted on our website constitute the entire agreement between you and us regarding your use of the service.
Governing law and changes
These Terms of Service and any separate agreements through which we provide products or services to you shall be governed by and construed in accordance with the laws of the United Kingdom, unless mandatory consumer protection laws provide otherwise.
You can review the most current version of the Terms of Service on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Contact information
Questions about these Terms of Service should be sent to us at info@comfyt.com.
Comfyt / YASYCORP LTD
Company number: 17303169
Registered office: Suite 10978 5 Brayford Square, London, United Kingdom, E1 0SG
Email: info@comfyt.com
Telephone: +44 7405 000283