Privacy Policy

This website is operated by YASYCORP LTD. Throughout this Privacy Policy, Comfyt, we, us, and our refer to Comfyt and YASYCORP LTD.

Comfyt operates this store and website, including related information, content, features, tools, products, and services, to provide customers with a curated shopping experience. Our store is powered by Shopify, which enables us to provide our online services.

By using or accessing our website, placing an order, creating an account, or communicating with us, you acknowledge that you have read this Privacy Policy and understand how your personal information may be collected, used, and disclosed.

Depending on how you interact with Comfyt, we may collect or process personal information such as:

• Contact details, including name, email address, phone number, billing address, and shipping address;
• Order and transaction details, including products viewed, added to cart, purchased, returned, exchanged, or cancelled;
• Payment and billing information, which may be processed by our payment providers;
• Account information, including login details, preferences, and settings where applicable;
• Customer support communications and information you provide when contacting us;
• Device and usage information, such as IP address, browser, device type, pages visited, and interactions with our website.

We may collect personal information directly from you when you place an order, create an account, subscribe to marketing, contact us, or otherwise provide information through our website.

We may also collect information automatically through cookies, pixels, analytics tools, and similar technologies when you visit or use our website. In addition, we may receive information from Shopify, payment processors, shipping providers, marketing partners, analytics providers, and other service providers that help us operate our store.

We use personal information to provide, operate, and improve the Comfyt store and services. This may include:

• Processing payments and fulfilling orders;
• Arranging shipping, delivery, returns, exchanges, and refunds;
• Creating and managing customer accounts;
• Providing customer support and responding to enquiries;
• Personalising and improving the shopping experience;
• Maintaining website security and preventing fraud;
• Complying with legal, tax, regulatory, and accounting obligations;
• Enforcing our policies and protecting our rights, customers, and business.

Where permitted by law, we may use your personal information to send marketing communications, product updates, offers, and promotional messages by email or other channels.

You can opt out of marketing emails at any time by using the unsubscribe link in our emails or by contacting us at info@comfyt.com. Even if you opt out of marketing, we may still send service-related messages, such as order confirmations, shipping updates, account notices, or customer support replies.

We may disclose personal information to third parties where necessary for legitimate business purposes and in accordance with this Privacy Policy. This may include sharing information with Shopify, payment processors, fulfilment partners, shipping carriers, customer support providers, IT providers, analytics providers, marketing partners, fraud prevention providers, professional advisers, and legal or regulatory authorities where required.

We may also share information where you direct us to do so, where you consent, in connection with a business transaction, or where needed to protect our rights, customers, website, or business.

Our store is hosted by Shopify. Information submitted through our website may be processed by Shopify and by third-party service providers that support the operation of our store, including payment, checkout, security, analytics, advertising, fulfilment, and customer support services.

Shopify may process personal information about your use of our store and interactions with Shopify services. Depending on where you live, you may have rights in relation to personal information processed by Shopify, which may be exercised through Shopify privacy tools where available.

We use cookies and similar technologies to operate the website, remember preferences, improve performance, analyse traffic, support checkout, prevent fraud, and provide more relevant content or advertising.

You may be able to manage cookies through your browser settings or through cookie preference tools made available on our website. Blocking some cookies may affect website functionality, checkout, or your shopping experience.

We use reasonable technical and organisational measures designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee perfect security.

We retain personal information for as long as reasonably necessary to provide our services, maintain business records, comply with legal obligations, resolve disputes, prevent fraud, enforce our agreements, and operate our business. Retention periods may vary depending on the type of information and the reason it is processed.

Depending on where you live and subject to applicable law, you may have rights in relation to your personal information, including the right to request access, correction, deletion, portability, restriction, objection, or withdrawal of consent where processing is based on consent.

You may also have the right to opt out of certain marketing or targeted advertising activities. These rights are not absolute and may apply only in certain circumstances. We may need to verify your identity before responding to a request.

To exercise privacy rights, contact us at info@comfyt.com.

If you are located in the United Kingdom or European Economic Area, you may have additional rights under applicable data protection laws, including the right to object to certain processing, request restriction of processing, withdraw consent, and lodge a complaint with a supervisory authority.

For the purposes of applicable data protection laws, YASYCORP LTD is the data controller of personal information processed in connection with the Comfyt store, except where a third party such as Shopify acts as an independent controller for its own processing activities.

Our website and services are not intended for children. We do not knowingly collect personal information from children under the age of majority in their jurisdiction.

If you believe that a child has provided personal information to us, please contact us at info@comfyt.com so that we can review and take appropriate action.

Because we use Shopify and other service providers to operate our store, personal information may be transferred, stored, or processed outside the country where you live.

Where required by applicable law, we rely on appropriate transfer mechanisms, safeguards, or adequacy arrangements for international transfers of personal information.

Our website may contain links to third-party websites, apps, or platforms. We are not responsible for the privacy, security, content, accuracy, or practices of third-party websites that are not controlled by us.

When you leave our website or interact with a third-party service, you should review that third party's privacy policy and terms.

If you have concerns about how we process your personal information, please contact us first at info@comfyt.com so that we can try to resolve the issue.

Depending on where you live, you may also have the right to contact your local data protection authority or supervisory authority.

We may update this Privacy Policy from time to time to reflect changes to our practices, services, legal requirements, or operational needs.

When we update this policy, we will post the revised version on this page and update the last updated date where appropriate.

Questions about this Privacy Policy or our privacy practices should be sent to us at info@comfyt.com.

Comfyt / YASYCORP LTD
Company number: 17303169
Registered office: Suite 10978 5 Brayford Square, London, United Kingdom, E1 0SG
Email: info@comfyt.com
Telephone: +44 7405 000283